Getting started with Lumi Nova
Here’s everything you need to know to help your child get the most out of Lumi Nova.
Setting up the app
Once you have access to your game key, you’ll need to download the Lumi Nova app onto a mobile device* your child has regular access to.
Your Lumi Nova game key can be used across 3 different mobile devices, so you don’t have to worry about losing your progress if you need to switch devices!
*Lumi Nova is not available on desktop computers or laptops.
How to get the most out of Lumi Nova
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Setting up
Once you have your game key, set aside 5 minutes in a quiet space with your child to set up the app.
Together, look through the list of worries and shortlist three that are relevant to your child and feel achievable.
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Do it together
Lumi Nova works best with parent/ guardian support.
Sit with your child as they are prompted to think about their feelings and attempt in game challenges - and support with real life challenges too!
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Build a routine
Make Lumi Nova a part of your child’s weekly routine and set reminders to play together at a regular time in a quiet place.
We recommend using Lumi Nova at least 2-3 times a week, for 15-30 minutes per session.
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Complete weekly survey
Each week of using Lumi Nova, you’ll receive a text message asking you to complete a short survey about how your child is doing.
Completing surveys helps track the progress your child is making!
Need to get in touch?
For tech support, questions about using the app or if you’d like to share feedback, please contact us using the email below: